How do pre-orders work?
A pre-order item is sold before its batch is ready and has a “ships by” date. You pay when you order.
Most things on Soshi aren’t pre-orders. They’re made to order and ship in about 1 to 2 weeks.
A pre-order is different: a creator has a batch being made, and they sell pieces of it before it arrives. The listing shows a “ships by” date.
How it works
- You pay when you order.
- Your delivery estimate at checkout starts from the ships-by date.
- The creator ships your order once their batch arrives, and you get a shipped email with tracking.
If it’s running late
If a pre-order won’t ship by its date, we’ll email you a new date. You can wait, or reply to that email and we’ll cancel it and refund you in full.
Pre-orders aren’t the same as crowdfunded batches, where nobody is charged unless the goal is reached. See Crowdfunded batches.
Updated October 18, 2026
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