HelpPayments & refunds
How paying works, using a discount code, and what to do if something arrives damaged, broken or wrong.
In this section
- How do I pay?By card through Stripe, including Apple Pay and Google Pay where available. Soshi never sees your full card number.
- Using a discount codeEnter a shop’s code at checkout. It takes money off that shop’s items in your cart.
- Can I return something?If something isn’t right with your order, message us and we’ll work it out with you.
- My order arrived damaged or wrongTell us within 30 days of delivery and we’ll replace or refund it. Refunds go back to your original payment method.
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